(Enhancing the stay and making it memorable and easy)
So, your guest booked their stay, you sent them the pre-holiday emails, and now they’ve arrived, so you’re off the hook, right? Not so fast!
The vast majority of your guests will be using their smartphones to search for activities while on holiday. Here’s your opportunity to serve up a helping of experiential marketing that will build a more comprehensive holiday experience for your guests and build a connection between them and your park brand.
For example, a simple “welcome” email an hour after they arrive with a suggested itinerary for the weekend; or a personalised messenger script with the essential “things to see and things to do” is a great way to start.
In the age of social media and viral sharing, holiday parks have the opportunity to take experiential marketing to whole new levels of sophistication and creativity.
We’ll help you make the stay more enjoyable and more relaxing for your customers – with things like App development – offers, information etc. Twitter and Instagram walls in your bar areas etc.
We help you explore how content marketing and social media can improve your customer service e.g. order food in advance, make an event booking, using social, content and marketing automation.